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This page will help you if you’re not really sure what you’re looking for or if you need additional support.

Guided Search

If you’re not sure what you’re looking for, this guided search will ask you a few simple questions and provide you with relevant information which you can filter using the tick boxes on the left hand side of the page. The Guided Search button is in the top right hand corner of each page, below the normal Search button.

Local Offer Information Line

If you can’t find the information you need please call our Information Line on 0300 303 8603. The lines will be manned Monday to Friday 9am to 5pm. If it is difficult for you to call at these times please leave a message or email

Using the website

A user guide is available. To download it please click here.

Read our Local Offer TOP TIPS here.

Language phone lines

If English is not your first language the Ethnic Minority and Traveller Achievement Service (EMTAS) have language help lines which can give information, or help with any questions relating to your child’s education or well-being. Details of the languages provided and the helpline times can be found here or you can call EMTAS on 01256 330195 or email with your contact details and the language you speak.

If you are a service provider or an education setting and would like your details included on the local offer, please see the Contact Us page for guidance on how to input your Local Offer. See the appropriate guidance below for how to write your Local Offer